Order your medication
Two ways to order. Both take a few minutes, and we'll text you to confirm before anything is sent.
First order
Your details, your eScript number or a scan of your paper script, and where to deliver.
Start first orderRepeat order
Confirm a few details and tell us if anything's changed. We'll process it straight away.
Start repeat orderOrder your Christmas medicine early
Couriers get very busy over the holidays. Order between 23 November and 4 December so there's time to sort any script issues while your doctor is still open.
- 23 Nov – 4 DecBest time to order your Christmas supply
- Fri 18 DecOrder by 12pm AEDT: regional and remote, plus WA, SA, TAS, NT and ACT
- Mon 21 DecOrder by 12pm AEDT: Sydney, Melbourne and Brisbane metro
- 25 Dec – 3 JanClosed 25, 26, 28 Dec and 1 Jan. Limited metro deliveries 30–31 Dec
- Mon 4 JanNormal deliveries start again Australia-wide
Delivery options
You choose one when you order. Delivery times start once the parcel has been dispatched.
| Detail | Cold Boxvia StarTrack | Cold TruckRefrigerated truck |
|---|---|---|
| Where | Australia-wide | Brisbane, Sydney, Melbourne, Tasmania, Adelaide and selected regional areas |
| Ships | Mondays and Tuesdays only | Every day |
| Arrives | 1 to 3 business days | 1 to 2 days in most major cities |
| If you're out | Ideal if you're not home during the day | Optional cold-safe esky that stays chilled for 4 hours |
| Packaging | Reusable cold-safe box with a prepaid return label, or a single-use box. Return reusable boxes at any Australia Post outlet. | No return needed |
Phone
Sydney 02 5850 0794
Brisbane 07 2000 4124
After hours 0488 032 247
SMS and email
SMS +61 485 866 011
Email rx@justmeds.com.au
Hours
Customer service: Mon to Fri, 9am to 5pm (NSW)
Phone line: Mon to Fri, 9am to 4:45pm (NSW)
Post your scripts
Free: JustMeds, Reply Paid 92206, Mosman NSW 2088
Other mail: JustMeds, PO Box 598, Mosman NSW 2088